+, Need Help? EB Games Australia the ultimate place for video games. Choose a preferred store for stock availability. By registering, you agree to receive emails from Razer about products, news, events and promotions (including offers and discounts). For more details see our Privacy Policy. Yes No. Registration & Warranties. Razer is ignoring the warranty. Address: Level 2, Tower 2, Chadstone Place 1341 Dandenong RoadChadstone, Victoria 3148, Phone:+61 3 8531 0000Fax: +61 3 9569 4987Email: [email protected]. By Gamers. Now the wireless dongle stopped working. The product must be returned to Razer in its original packaging and condition. I plan to buy it from bestbuy as it would be easier to deal with for replacements or problems (based on the large number of issues that have been posted on this forum with the laptop and razer.com's warranty service). Exceptions: This Warranty does not cover normal wear and tear, or any damage, failure or loss caused by improper use, assembly, maintenance or storage of the Funtastic Products. Amazon may test or inspect returns. Luke Brown 33 views. Philips Hue and Razer give your gaming room a serious wow-factor – even when the game is off – with preset and custom lighting effects. For more details see our Privacy Policy. After three weeks of dealing with Razer deflection specialists calling themselves customer support, I received this letter … All about Razer Australia. Razer Blackwidow Chroma V2 Unboxing! Here's more - Score a AU$15 voucher when you sign up. First, does replacing it void my... Log in or Sign up. On Razers Australian website it's quite clear that they only cover 12 months and to get 2 years you need to purchase extended warranty. ... Razer Mamba Wireless Warranty Discussion in 'Mice and Surfaces' started by Refylls, Jun 19, 2020. ... (trading as finder.com.au… You will be considered to have returned the said product to Razer if you have delivered the product to a carrier and have taken all necessary steps to ensure that the product is delivered to Razer, including paying all shipping charges in returning the product to Razer. The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. Razor will never share your data. Our Network +. Questions? So long story short, I bought a Razer Phone and was having issues with the screen and had to deal with the Razer warranty people. Si une demande éligible au titre de Garantie limitée est reçue par Razer durant la Période de garantie applicable, Razer devra (à sa seule discrétion) : (a) réparer le Produit ou la pièce défectueuse sans frais, à l’aide de pièces de rechange neuves ou rénovées ; (b) échanger le Produit avec un Produit neuf ou fabriqué à partir de pièces neuves ou de pièces usagées réparables et au moins équivalent au Produit … We’ll send the latest Razor news, sales and event info straight to your email inbox. Email: [email protected]. GOODS BY DELIVERY ONLY: Dell Australia Pty Limited (ABN 46 003 855 561) is located at Unit 3, 14 Aquatic Drive Frenchs Forest NSW 2086. The Razer Kraken X is manufactured by Razer and was added in July 2019 in the PC Headset section The best price of the Razer Kraken X in Australia is $69.00 at Centre Com In Australia this product is available in Sydney, Melbourne, Brisbane Razer Recycle Program Razer has partnered with DNA Group to provide programs in recycling Razer products free of charge. Check out the brand new Razer Gold. 12 votes, 20 comments. Now the wireless dongle stopped working. “Birthday” is required because you must be over 13 years old to subscribe. Step 3: Where requested, send us the defective Funtastic Product and a copy of your receipt. For more details see our. In order to qualify for a full refund of the purchase price of the product (exclusive of initial shipping and handling charges), you must contact the Technical Support team to obtain a Return Merchandise Authorization Number (RMA) within the specified time frame of the said product. Home › The mouse is under 2 years warranty. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. *edit* I did contact your support and you said I had broken the them by using the headphones wrong. It is pictured under quartz but when you click it it just shows black and mercury ones. The official Razer channel to get hold of the latest updates, product launches, and more, direct from Razer. I just bought a blade stealth graphic version, but this version is only up to 256GB, so I want to upgrade it. I thought I'd post this here after a terrible experience with Razer but it also comes to an important conclusion about warranty and how Razer is able to avoid consumer laws here. Razer Blade 15 found in: Razer Blade 15 Studio 15.6" 4K Laptop i7-10875H 32GB 1TB RTX 5000 W10P Touch, Razer Blade 15 Base 15.6" 144Hz Gaming Laptop i7-10750H 16GB 256GB GTX1660Ti W10, Razer Blade 15 Base 15.6".. The Razer Mamba Elite features extended lighting zones along each side, perfectly illuminating your gameplay. This is following up of the case below on my initial warranty review on Razer. I have now proven that cheap goods from China will work longer than Razer items and 100% as well. For those who want to make a real impact on gaming on a global stage, we invite you to join us in dreaming big by starting a career at Razer. Integrated with many Razer services, Razer ID is a core feature that allows you to take advantage of our support, expertise and community for the best Razer customer experience. Razer Basilisk X HyperSpeed Wireless Ergonomic Gaming Mouse $ 85.0 At Other Store Logitech G402 Hyperion Fury FPS Gaming Mouse $ 65.0 In Stock MSI Agility GD70 Extended Gaming Mouse Pad $ … Please note that the RMA number must be noted on the outside of the returned product's package. For more details see our Privacy Policy. We encourage you to review the relevant amended policies at www.razer… How to claim: To make a claim under this Warranty, simply follow these steps: Step 1: Find your receipt which proves the date on which you purchased the defective Funtastic Product. Thank you for your feedback! I bought it on … The Razer Mamba Elite is the iconic gaming mouse you know and love with the most Razer Chroma in our lineup—an impressive 20 lighting zones. I just bought an all white Razer keyboard and I’m not sure how to check the warranty. Gaming mice don’t get more extra than the $149 Razer Naga Pro. 4.7 out of 5 stars Best Sellers Rank 421 in Video Games (See Top 100 in Video Games) 2 in PC Controllers & Gamepads: Warranty & Support - Duration: 5:36. randomfrankp 843,563 views. I won't be paying any state sales taxes, so my overall cost would be the same at bestbuy as on razer.com. Razerzone. FAQ. Warranty & Support Amazon.com.au Return Policy: You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. We advise that you select a method of shipping that is traceable. Amazon may test or inspect returns. +, Software/Services Like Australia, I literally brought a graphics card just for the Razer core (i don't have a desktop) so right now I just have an unopened graphics card lying around. We base our limited warranty on the date of purchase and the serial number of the device. Razer is ignoring the warranty. Razer.com; Razer Gold & Silver; Razer Pay; Game Deals; Shop + RazerStore (Online) RazerStore (Retail) Store Locator; My Account; Newsletter; Affiliate; Education Program; Software/Services + Razer ID; Synapse 3; Chroma; Cortex; Developer Portal; Company + About Razer; Press Room; Investor Relations; Careers; zVentures; Need Help? Customer Reviews: 4.7 out of 5 stars 1,214 ratings. Our Returns & Refund Policy is limited to products purchased directly from our Razer Online Store and the procedure for returns must be initiated within 14 days from the date the item was delivered. +, Copyright ©2021 Razer Inc. All rights reserved. Amazon.com.au Return Policy: You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. ... Razer BlackWidow V3 Pro Wireless Mechanical Gaming Keyboard - Green Switch. Please note that for items purchased from other retailers, we can only assist in warranty support. By signing up, you agree to receive emails from Razer about products, news, events and promotions (including offers and discounts). 0:22. While the products advertised here are delivered direct to the customer, certain pre-configured and build to order products are available at selected retail stores. Details: Razer (Europe) GmbH Essener Bogen 23 22419 Hamburg, Germany Amtsgericht Hamburg HRB: 102467 Geschäftsführer: Min-Liang, Tan +49 (40) 4192 99300 Support Hotline Europe 00800-25233758 Monday - Sunday 09-18 CET razer customer support You will get better or equal warranty from any company in the whole world since Razer have 0. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. The Razer simply ignoring Australian Consumer Law on warranty and they simply offer useless discount on unacceptable quality product with no warranty on their product. Razer Series Razer Raptor Item Model Number RZ39-02760100-R3U1 Product Dimensions 18.8 x 61.21 x 48.9 cm; 13.88 Kilograms Item Dimensions L x W x H 18.8 x 61.2 x 48.9 centimetres Colour Black Item Weight 13.9 kg Manufacturer Razer Inc. ASIN B085K647FM Date First Available 11 March 2020 Shop thousands of amazing products online or in store now. JulianKapa, Jun 19, 2020 #2 Like Share You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. By signing up, you agree to receive emails from Razer about products, news, events and promotions (including offers and discounts). Sign up today and enjoy up to $700 off* select Razer Blade laptops. ^^ Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Get access with Razer ID. I will be buying a Razer Blade 15 RTX 2080. The official Razer channel to get hold of the latest updates, product launches, and more, direct from Razer. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. Integrated with many Razer services, Razer ID is a core feature that allows you to take advantage of our support, expertise and community for the best Razer customer experience. I Agree By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. Sign up for VIP access to our Cyber Weekend deals. $259.95 You can also individually program each lighting zone in Chroma Studio. Please note that for items purchased from other retailers, we can only assist in warranty support. - Change Location. We excel because gamers rely on teamwork, are wicked problem-solvers and tenacious about reaching their goals, whether it’s beating a raid boss or launching a product. The official Razer channel to get hold of the latest updates, product launches, and more, direct from Razer. 5:36. When we contact you, we will firstly let you know whether you have a valid claim under this Warranty, and if so, we will inform you whether your defective Funtastic Product will be replaced or repaired, together with the number of days you can expect to wait to receive your replaced or repaired Funtastic Product. Razer is the world leader in high-performance gaming hardware, software, and … Razer Keyboard Warranty - Duration: 0:22. Razer AU ASIN B07V6Z9RW4 Date First Available 3 September 2019 Additional Information. Logged in to my account, opened the support ticket and what do you think? Offer is valid with a minimum purchase of US$99. How to claim: Step 1. This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or mis-use. | Legal Terms | Privacy Policy | Cookie Policy. *Offer is valid with a minimum purchase of AU$160. Step 2. Let us know if you have questions. So to the people who have bought or will buy a Razer blade notebook unless you buy locally from an Australian supplier and or purchase the extended warranty at the time of purchase you will only have 1 year warranty. Now the wireless dongle stopped working. No replacement, no spares, Nash ( the person I was dealing with ) just politely offered to leave them alone and sort this myself. The mouse is under 2 years warranty. Please note that for items purchased from other retailers, we can only assist in warranty support. Razer can only offer warranty support for items purchased from other retailers. Razer AU ASIN B07Y8WMR5H Date First Available 11 May 2020 Additional Information. In the event that the procedure herein is not followed, Razer reserves the right to accept the return of the product on such terms that it may determine at its sole discretion. Shop genuine Razor scooter and ride on parts and products from the official Razor Australia Store. I upgraded the warranty and it is basically like new- plus, with the XPS 15 9550, it's marked up to nearly 3k USD in Thailand. You can check our website for more information about our Warranty Policy. RazerStore (Online) Was sad to see it go, but the price was right and I knew in my cold black heart that I'd just get the newer, shinier thing to replace it soon enough . If you need extra info or have a question, use the chat function on the Razer store, Razerzone, or send them an email! The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. RAZER Replacement Laptop AC Power Adapter In australia, We offer high quality RAZER Laptop AC Power Adapter(Laptop Charger) for your RAZER Laptop with low price and fast shipping ... New, 1 Year Warranty! Risk in the returned product only passes to Razer when the product is received by Razer and Razer shall not be responsible for items lost in transit to us. Razer Raptor 27" Gaming Monitor: WQHD (2560x1440) - IPS-Grade - 144Hz - 1ms Response - HDR 400 - NVIDIA G-Sync Compatible & AMD FreeSync - Solid Aluminum Base - Razer Chroma RGB - 5 Flat Cables in Box: Monitors: Amazon.com.au Customer Care » Warranty Information, Funtastic LimitedWarranty Against Defects, Funtastic Limited (ACN 063 886 199) (“Funtastic”) Razer is a company made up of gamers. Tell us a little about yourself — we only send you the type of updates you want to receive. + Support; Warranty… Razer (Europe) GmbH Essener Bogen 23 22419 Hamburg, Germany Amtsgericht Hamburg HRB: 102467 Geschäftsführer: Min-Liang, Tan +49 (40) 4192 99300 The Razer Blade 15 Advanced is a two-time PCMag Editors' Choice winner among gaming laptops.Its new sibling, the $3,999 Razer Blade 15 Studio Edition, is … And with features built for performance packed into an ergonomic body, you hold an unsurpassable edge over the competition. Customer Reviews: 4.6 out of 5 stars 4,019 ratings. 3 months ago I bought Razer viper ultimate. distributes, as the exclusive distributor, to retailers in Australia who then in turn sell directly to you, as the consumer. ... That's what we'd normally do in Australia anyway. Razer.com; Razer Gold & Silver; Razer Pay; Game Deals; Shop +. Get in on exclusive game deals, Silver rewards and more. They dont have spare dongle. Razer is ignoring the warranty. Expires on . I contacted Razer Australia before I buy it to ask about the warranty if it was purchased from overseas.They told me that the warranty will still be valid here in Australia even if it was purchased from another country. Why buy from RazerStore | Warranty | Newsletter, Our Network When you contact a representative of the Funtastic Customer Service Team, they will advise you whether you are required to make your defective Funtastic Product available to Funtastic for inspection. Razer Blade 15 Advanced Gaming Laptop (9th Gen Intel Processor) Full price was AU$4,899.00 AU$4,899.00 Now AU$2,999.00 AU$ 2,999.00 • 15.6-inch full HD display • Intel Core i7-9750H (9th Gen • 16GB RAM/256 or 512GB SSD • NVIDIA GeForce RTX graphics Showing 1 - 11 of 11 results You are shopping Microsoft Store in: Australia - English. Logged in to my account, opened the support ticket and what do you think? Contact Razer Support or learn more about support topics that will help you with your Razer products. By registering, you agree to receive emails from Razer about products, news, events and promotions (including offers and discounts). They dont have spare dongle. English. *Offer is valid through November 21, 2018. Sign up for the Razer newsletter and enjoy AU$15 off your purchase. Razor’s Limited Warranty will be void if the product is ever: • used in a manner other than for recreation or transportation; • modified in any way; • rented. +, Connect However, they told me that since it is not yet available here in Australia (at the time of purchase), they may have to send it to Razer US for warranty if needed. $394.95 Razer Tartarus Pro Gaming Keypad. Having problems with your Razer peripherals? Razor Australia Warranty Claim. RazerCare Essential may be purchased up to 11 months after product purchase and RazerCare Elite may be purchased up to 15 days after product purchase. If you have any questions about this Warranty, please contact us via the contact details provided above. By signing up, you agree to receive emails from Razer about products, news, events and promotions (including offers and discounts). If you were not required to provide us with the defective Funtastic Product for our inspection, we will inform you of our assessment of your claim within 14 days of you first notifying us about the claim. I’m not sure if it was sold by Razer or not. It sounds alot like what apple used to do but recently they updated their terms to include Australian laws. In this Warranty, “Funtastic Product” means a product which Funtastic:1. sells directly to you, as the consumer; or2. I live in Australia, and I bought my Blade 2016 from the US store. Get help and support for your Razor ride with Razor Care Australia. Au$ 338.34. +, Company Learn more about Razer Chroma Razer Chroma lets you show off your individuality and express yourself through your gaming setup. Logged in to my account, opened the support ticket and what do you think? Select your location from below to view the available product, pricing and delivery options for your region. The company that can be proud of being horrible. 3 months ago I bought Razer viper ultimate. Buy electric scooter batteries, chargers, wheels, tires, tubes, Crazy Cart, Razor Jr, Phase Two and more! Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Revel in the sweet sound of victory. Tweet. It would be great if razer actually tell us like a months or season it would be released in Australia. Like Australia, I literally brought a graphics card just for the Razer core (i don't have a desktop) so right now I just have an unopened graphics card lying around. Step 4: Wait for us to contact you. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. It would be great if razer actually tell us like a months or season it would be released in Australia. The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. We encourage you to review the relevant amended policies at www.razer.com/legal, especially the General Terms of Use & Privacy Policy. Registration & Warranties Razer is simply ignoring Australian Consumer Law on warranty. The mouse is under 2 years warranty. Our Warranty: In addition to any other guarantee or warranty implied by law, Funtastic warrants that Funtastic Products will be free from manufacturing defects for a period of 12 months from the date of purchase (“Warranty”). Find your receipt which proves the date on which you purchased the defective Funtastic Product. My Support Incidents. See our warranty terms for more detailed information regarding our warranty policies. Was this content helpful to you? They dont have spare dongle. Phone: 1800 244 543; or2. - Razer Australia. Our Returns & Refund Policy is limited to products purchased directly from our Razer Online Store and the procedure for returns must be initiated within 14 days from the date the item was delivered. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 … Hi is there a way to buy the quartz laptop in Australia? Choose to amplify in-game actions with lighting alerts, or explore animated lighting effects to give your setup more personality—all customizable with Razer Synapse 3. Step 2: Contact the Funtastic Customer Service Team with details of your defective Funtastic Product by either:1. If your Razer product was purchased directly from Razer and qualifies for RazerCare, please enter your serial number below. ... Gaming equipment is expensive - luckily, the Razer warranty guarantees a full replacement within 6 months to 2 years, depending on the product. Our Returns & Refund Policy is limited to products purchased directly from our Razer Online Store and the procedure for returns must be initiated within 14 days from the date the item was delivered. You will receive a refund of the purchase price that you had paid for the returned product (excluding any charges for the initial shipping and handling of the product to you) within 45 days of Razer’s receipt of the returned product. For more details see our, *Offer is valid through November 21, 2018. Related Links 3 months ago I bought Razer viper ultimate. So if you’ve always been up for a real challenge, this is your chance—join us now. The PNY CS3030 M.2 NVMe Gen 3x4 SSD 500GB features a sequential read and write speed of up to 3500/2000 MB/s, M.2 form factor, PCI-E interface, and is 3D NAND supported. PNY CS3030 M.2 NVMe Gen 3x4 SSD 500GB. Where the date of purchase cannot be verified, Funtastic will make an assessment based on the date of manufacture of the Funtastic Product (if possible), the condition of the Funtastic Product and the type of defect. Copyright © 2021 Razer Inc. All rights reserved. I contacted Razer Australia before I buy it to ask about the warranty if it was purchased from overseas.They told me that the warranty will still be valid here in Australia even if it was purchased from another country. Razer on Wednesday announced that buyers can extend the warranty on their laptop and phone purchases, adding two more years to the former and … You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Once we have received your defective Funtastic Product for inspection, we will inform you of our assessment of your claim within 14 days. r/razer: Made by redditors, for redditors, to discuss RΛZΞR products. ANZU | Visionary Sound. *Offer is valid with a minimum purchase of AU$160. Hi there, u/Toottalay! Funtastic will cover the cost of the return delivery. If you are required to return your defective Funtastic Product and a copy of your receipt to Funtastic, our Customer Service team will provide you with details of how to do so. Find resources for your Razor products including product manuals and get warranty information. Au$ 267.29 (Free Shipping In Australia) Original Razer Edge Pro Charger 65W Power Adapter RC81-0113 RC81-01130100 19V 3.42A . Get deals up to 37% off. Select your location from below to view the available product, pricing and delivery options for your region. Where the date of purchase cannot be verified, Funtastic will make an assessment based on the date of manufacture of the Funtastic Product (if possible), the condition of the Funtastic Product and the type of defect. *Offer is valid with a minimum purchase of AU$160.

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